Privacy Policy

1. Who We Are

OpraZero is a web design agency based in the United Kingdom. We specialise in creating high-performing, conversion-focused websites for businesses and startups. This privacy policy explains how we collect, use, and protect your personal information.

2. What Data We Collect

When you interact with our website or services, we may collect the following information:

• Your name
• Email address
• Phone number (if provided)
• Company or business name
• Messages, enquiries, and any other information you submit through our forms

3. How We Collect Data

We collect your data through the following methods:

• Contact forms on our website
• Lead forms on Meta platforms (Facebook and Instagram)
• Direct messages via social media
• Email correspondence

Data may also be collected when you interact with our advertisements on platforms operated by Meta Platforms, Inc.

4. Why We Collect Data

We use your information for the following purposes:

• To respond to your enquiries and requests
• To provide website audits and consultations
• To deliver our web design and development services
• To send follow-up communications regarding our services
• To improve our website and user experience

5. How We Store & Protect Your Data

We take reasonable steps to store your data securely and prevent unauthorised access, disclosure, or loss. Your information is stored using industry-standard security measures. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Who We Share Data With

We do not sell your personal data to third parties. However, your data may be processed by trusted third-party tools and services that help us deliver our services, including:

• Email service providers
• Customer relationship management (CRM) tools
• Website hosting providers
• Analytics platforms

These third parties are obligated to protect your data and use it only for the purposes we specify.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access – You can request a copy of the data we hold about you
• Right to rectification – You can ask us to correct inaccurate data
• Right to erasure – You can request that we delete your data
• Right to restrict processing – You can ask us to limit how we use your data
• Right to object – You can opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Cookies & Tracking

Our website may use cookies and tracking technologies to improve your browsing experience and measure the performance of our advertisements. This may include the Meta Pixel (Facebook Pixel) to track conversions and optimise our marketing efforts. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us: